Return Policy
We want you to be satisfied with your purchase.
You may request a return or refund within 7 days of receiving your order if:
-
The product is damaged
-
The product is defective
-
You received the wrong item
To request a return, please contact our support team with your order number and product photos as proof.
Conditions:
-
Product must be unused and in original packaging
-
Shipping charges are non-refundable
-
Refund will be processed after product inspection
Cloudedpoint reserves the right to reject returns that do not meet our policy conditions.